Craig Harrison's Articles in SALES & SALESMANSHIP - Marketing Article Library™ Free sales and marketing content, Free article submission

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Craig Harrison's Articles in SALES & SALESMANSHIP

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Saluting the Squawkers: Complaints Often Key to Improving Sales, Retention and Loyalty In customer service complaints are key to improving sales, retention and loyalty. A complainer is doing a favor by providing invaluable, often real-time feedback on what isn't working in your business or your relationship with them. Become a Credible Communicator: Make Honesty Your Policy! To command attention when you speak, you have to be credible. Credibility in the workplace means believability. Are you striving to be a credible communicator, here is the right way to speak and write. Getting Past Gatekeepers: Don't Get Left At the Gate When Calling on Decision Makers DOES IT SOMETIMES SEEM AS THOUGH DECISION MAKERS are residing in a gated community? Learn how to bypass gatekeepers (GK) — those professionals who “guard” the decision makers and often run interference for them — to get in front of decision makers (DM).